What our insurance and bonding means for your facility — in plain language.
When a cleaning crew works in your building after hours, two risk categories are open. The first is property damage: a cleaner who breaks a glass panel, floods a restroom, or damages a floor finish. The second is loss: missing property attributed to crew access. Insurance and bonding are how those risks are assigned away from your facility and onto the contractor.
A contractor without insurance shifts both risks back to you. If an uninsured crew member slips on a wet floor in your building, your general liability policy responds first. If an uninsured crew damages a piece of equipment, the bill is negotiated between you and whoever shows up to clean. Neither outcome is acceptable for a professional facility manager.
We carry general liability insurance appropriate for commercial cleaning operations. This coverage responds to property damage and bodily injury claims arising from our work in your facility. A certificate of insurance is included with every written quote and is available on request at any time during the relationship.
All cleaning staff are covered by workers' compensation insurance. If a crew member is injured while working in your building, the claim goes to our workers' compensation carrier — not to your facility's policy. This is a non-negotiable requirement for professional commercial cleaning in Arizona and we carry it on every crew, on every job.
Our crews are bonded. This provides recourse in the event of theft or dishonesty by a crew member during access to your facility. Bonding does not replace proper hiring practices and background screening — it supplements them. We use both.
Insurance and bonding are documents. Twenty-two years of operation is evidence. A company that has run cleaning crews in commercial buildings for 22 years without losing its insurance coverage, its licensing, or its reputation has done so by handling incidents correctly when they occur. That operating history is the strongest assurance we can offer.
| Question | What to Look For |
|---|---|
| Can you provide a certificate of insurance? | Should arrive without a follow-up request. If it takes more than one ask, the coverage may not be current. |
| Are your employees on workers' comp? | Yes or no. If the answer is qualified ("our subcontractors carry their own"), ask to see proof. |
| Are your crews bonded? | Yes or no. Ask what the bond covers and who holds it. |
| How long have you been in business? | Any answer under three years warrants additional scrutiny. Twenty-two years is the answer we give. |